FAQ
Frequently Asked Questions (FAQ)
1. What is Luxury Hub?
Luxury Hub is your go-to destination for the highest quality 1:1 products, including sneakers, designer bags, apparel, watches, and more. We provide premium craftsmanship at unbeatable prices, ensuring you get the best luxury experience without the high cost.
2. Are your products authentic?
No, our products are 1:1, meaning they are crafted to match the quality, design, and details of the original luxury brands. We guarantee premium materials and expert craftsmanship for an authentic look and feel.
3. How do I place an order?
Ordering from Luxury Hub is simple and convenient:
- Browse & Order Through Our Online Store – Visit our website, add items to your cart, and proceed to checkout.
- Direct Orders via Email – Contact us via email (official.luxhub@gmail.com) to place your order.
- Complete Your Payment – Follow the payment instructions provided.
- Order Confirmation & Tracking – We will contact you only via email for order confirmation and to provide tracking details once your order ships.
4. What payment methods do you accept?
We accept various secure payment methods. Please contact us via email for available payment options at the time of purchase.
5. How long does shipping take?
- Processing Time: Orders are processed within 2-5 business days.
- Shipping Time: Delivery typically takes 2-4 weeks (10-15 business days), depending on your location. Tracking information will be provided once your order ships.
- Free Worldwide Shipping: We offer free worldwide shipping on all orders.
6. Do you offer returns or exchanges?
All sales are final. We do not accept returns or exchanges. Please carefully review your order before completing your purchase. For more information on our policies, please refer to our Policies page. If you receive a defective or incorrect item, contact us within 24 hours of delivery, and we will assist accordingly.
7. How can I track my order?
Once your order ships, we will provide you with a tracking number via email so you can monitor your package’s progress.
8. Do you offer worldwide shipping?
Yes! We offer free worldwide shipping, so you can enjoy our premium 1:1 products no matter where you are.
9. Can I cancel my order after payment?
Once an order has been placed and payment is confirmed, it cannot be canceled or modified. Please make sure all details are correct before finalizing your order.
10. How can I contact you for more questions?
For any inquiries, feel free to reach out to us:
📩 Email: official.luxhub@gmail.com